Resume
Core Competencies
Relationship Building & Management
Process Improvement
Volunteer Program Planning & Management
Youth Development
Program Management
Graphic Design
Marketing & Content Generation
Fluent in Spanish
Education & Certifications
Point Park University, Pittsburgh, PA, May 2026
Doctor of Philosophy in Community Engagement
Research interests: volunteerism, youth development, and student - athletes
Technical Writer HQ, Online, April 2023
Certified Grant Writer
Johnson and Wales University, Providence, RI, May 2018
Applied Associates in Baking and Pastry Arts
Springfield College, Springfield, MA, May 2015
Master of Education in Psychology, Concentration in Student Personnel Administration in Higher Education
Worcester State University, Worcester, MA, May 2013
Bachelor of Science in Psychology, Minor in Sociology, Concentration in Women’s Studies
Non Profit Experience
Director of Community Engagement, United Way of Central Massachusetts
Worcester, MA March 2023 – Present
· Plan, manage and execute volunteer opportunities including WooServes, Day of Caring, Holiday Wish List, Dollar $cholar that address community needs in partnership with agencies, individuals, employers, and United Way staff
· Design and deliver workshops and training programs for volunteers, nonprofit program staff, and students on best practices for volunteer and special event program execution, resulting in exceptional volunteer management experience
· Maintain Galaxy portal and work with internal and external partners to identify engagement opportunities
· Gather data to measure impact and compiled reports for volunteer programs and special events, providing insights to support future engagement opportunities
· Support grant and sponsorship outreach efforts, including drafting proposals and materials, and assisting in fundraising efforts through work campaigns and public events such as Tuesdays with WI and Tuesdays Talks with WI
· Support marketing efforts, including content generation, writing, and design of materials, to promote engagement opportunities and increase community awareness
· Manage and develop content for various social media platforms to increase engagement and followers
Community Engagement & Women’s Initiative Manager, United Way of Central Massachusetts
Worcester, MA, March 2022 – March 2023
· Increase financial literacy opportunities for middle–school girls by 63% to serve over 650 students during the school year
· Manage logistics of Women’s Initiative’s signature community impact program, Dollar $cholar, to mentor middle-school girls in financial literacy education, liaising with the Financial Literacy Committee and WI Director
· Organize the annual Day of Caring, which hosts 900 volunteers at 65 projects to support local non-profit organizations
· Partner with 20 local non-profit organizations to provide over 60 volunteer opportunities to 35 student volunteers through the United Way of Central Massachusetts’ WooServes Summer Youth Institute
· Support the Women’s Initiative Director to increase engagement of women in philanthropy and leadership to make positive changes for middle-school girls
· Organize, plan, and market all quarterly member activities, events, and volunteer involvement efforts
In-Home Therapy Clinician, Centro, Inc.
Worcester, MA, November 2020 – August 2022
· Managed a caseload of 10 clients and coordinated services for the client and their families
· Filled out and maintained client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
· Interviewed clients to gather information about their backgrounds, needs, progress, or history with behavioral therapy
· Referred patients, clients, or family members to community resources or to specialists as necessary
Career Counselor, Bottom Line
Worcester, MA, January 2016 – May 2018
· Supported a caseload of 90 college juniors and seniors by meeting with them on campus to discuss their career exploration, career planning, and career development
· Followed Bottom Line’s structured curriculum (DEAL), which supports students in four areas: Degree, Employability, Financial Aid and Life Skills
· Helped students resolve general obstacles that come up throughout the school year
· Increased Bottom Line’s social media presence by running their Twitter and Instagram
Volunteer Experience
Board Member, Adelante Worcester, Worcester, MA June 2023 - Present
Board Member, Girls on the Run Worcester County, Worcester, MA May 2023 – October 2023
Board Secretary & Advisory Board Member, Inner Voice Outer Change (IVOC), Worcester, MA January 2023 – Present
Awards and Recognitions
Leadership Worcester Class of 2024, September 2023 – June 2024
Amplify Latinx's ALX100 Honoree, September 2023
1st Place, People's Choice Award - Sweet, Girl Scouts of Central and Western Massachusetts, May 2023
1st Place, People's Choice Award - Savory, Girl Scouts of Central and Western Massachusetts, May 2023
2nd Place, Judges' Choice Award - Sweet, Girl Scouts of Central and Western Massachusetts, March 2020
2nd Place, People's Choice Award - Sweet, Girl Scouts of Central and Western Massachusetts, March 2020
2nd Place, People's Choice Award - Sweet, Girl Scouts of Central and Western Massachusetts, March 2019
Massachusetts State Winner - Bakery, Fan's Choice Award, January 2017
2nd Place, Great Cupcake Championship, Rhode Island Food Fights, March 2016
Other Professional Experience
Head Pastry Chef / Restaurant Manager, Nuestra
Worcester, MA, October 2019 – November 2020
Head Pastry Chef, Milk & Sugar
Charlton, MA, August 2019 – January 2020
Head Pastry Chef, Samuel Slater’s Restaurant
Webster, MA, August 2018 – March 2019
Student-Athlete Support Services Intern, Athletic Department, Worcester State University
Worcester, MA, January 2015 – May 2015
College Readiness Coordinator, Center for Academic Support and Advising, Framingham State University
Framingham, MA, August 2014 – December 2014
Student Life Intern, Office of Student Life and Leadership, Quinsigamond Community College
Worcester, MA, July 2014 – January 2016
Graduate Intern, Office of Multicultural Affairs, Worcester State University
Worcester, MA, May 2014 – July 2014
Graduate Intern, Center for Career Education, Becker College
Worcester, MA, October 2013 – May 2014
Assistant Front End Manager, Price Rite Supermarkets
Worcester, MA, October 2010 – March 2016
Speaking Engagements
Shrewsbury High School’s National Honor Society Induction Ceremony, April 2023